Frequently Asked Questions
Everything you need to know about your premium tequila experience.
Where does Sip Tequila ship to?
We currently ship to most states within the US where alcohol delivery is legally permitted. Please note that an adult signature (21+) is required upon delivery for all orders.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Shipping times vary by location, but most customers receive their bottles within 3-7 business days via our specialized carriers.
Are your tequilas additive-free?
We pride ourselves on offering a curated selection of high-quality tequilas. We clearly label our 'Additive-Free' collection so you can shop with confidence knowing exactly what is in your glass.
What is your return policy for damaged items?
If your bottle arrives damaged or leaking, please take a photo immediately and contact our support team. While we cannot accept returns on alcohol, we will issue a replacement or refund for items damaged during transit.
Can I track my shipment?
Yes. Once your order is picked up by the carrier, you will receive a tracking number via email. Please ensure someone of legal drinking age is available to sign for the package.
Do you offer corporate gifting services?
Absolutely. We specialize in premium corporate gifting. You can contact our concierge team for bulk orders, personalized notes, and curated gift sets for your clients or employees.